The same system works fine from a land line phone, but I don't want to do that, since the system is a toll call from my land line.
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However one system that I access does not work at all from MagicJack, but to be fair, when calling the same system from an AT&T GSM cell phone, you have to enter the password with very short bursts to get it to work. For the most part, it will work if the system will work from a cell phone. I've tested MagicJack on several control systems. If you hold down the key, the tone at the receive end does not keep going! The MagicJack system automatically generates a fixed length tone no matter how long you hold down the button. This might be OK for most applications, but it can be a real pain for certain remote control applications. The MagicJack system DOES regenerate the touch tones. Not sure if only one these helped But the MJ home page said it used these three ports. I opened Ports on my Linksys WRT54G router 5061 UDP 80 TCP and 443 TCP and now it works. jitter, drop packets, speed etc could cause the problems i think.The automatic system needs to hear the right tone at the right time for it to go through. I think the problem is with the internet connection. Posted: Mon 1:03 pm Post subject: Magicjack support, tips, tricks, and hacks The MJ should do the same to get reliable touchtones. I can't even use touchtones reliably to get to my various voicemail boxes.īTW for those who know about the Xlink box coupling via BT to a cell phone as a replacement for landlines, the Xlink knew about this analogous touchtone problem in their Xlink, so they specifically engineered the Xlink to take care of it: Whenever they detect a touchtone code, they suppress the actual (distorted) Touchtone sound and regenerate true/accurate Touchtone sounds on the line. This is just one of the main reasons that MJ could never serve as our main landline replacement.
The only know work-around it to use the softphone on your computer to enter the command digits. The touch tones not working correctly with automated systems is a long standing problem. My only complaint is magicjack's mic needs to be louder, could this be the touch tone recognition problem? I'm using a corded phone and magicjack works great for me almost always. I have to do it several times for it to take. If I call, say my 24/7 bank and it asks to enter acct info. Posted: Mon 1:03 pm Post subject: Re: When calling automated system, doesn't recognize touch t
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MagicJack and MagicJack Plus Support, Reviews, FAQs and Hacks Forum Index Profile Log in to check your private messages Log in Your Magic Jack and Magic Jack Plus phone service information resourceįAQ Search Memberlist Usergroups Register MagicJack and MagicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. When calling automated system, doesn't recognize touch tone